When you book directly with us at Zodiak Stays, you are guaranteed to receive the best value and a superior experience. Our direct booking perks include:

- Best Price Guarantee: You will always find the lowest available price for our apartments right here.

- Zero Hidden Fees: Unlike other platforms, we don't add on extra service or platform fees. The price you see is the price you pay.

- A Complimentary Welcome Amenity: Enjoy a special treat on us as a thank you for booking direct.

- Free Early Check-in and Late Checkout: Direct bookers receive priority for complimentary early check-in and late check-out requests.

Yes, absolutely. We believe in transparent pricing. The rate you see on our website is the all-inclusive price, covering the cost of the apartment, all taxes, professional cleaning after checkout, and fresh, hotel-quality linens. There are no surprise fees at checkout.

Yes, we specialise in providing exceptional comfort and value for guests staying a week, a month, or even longer. Our rates are automatically discounted for stays of 7+ and 28+ nights. For corporate bookings or stays longer than two months, please visit our "Corporate & Extended Stays" page or contact us directly for a personalised quote.

Yes, all our apartments are designed with the modern professional in mind. You can count on a comfortable and productive environment, complete with free, blazing-fast, and unlimited fibre Wi-Fi, as well as a dedicated workspace such as a desk or a functional dining table setup perfect for your laptop.

It's all in the details. Unlike a standard private rental, every Zodiak Stays apartment is professionally managed to ensure a consistently high standard. This includes stylish and modern decor, hotel-quality linens and towels, premium bathroom amenities, a fully-equipped kitchen, and of course, a five-star standard of cleanliness.

Every Zodiak Stays apartment comes standard with:

• High-speed, unlimited Wi-Fi

• A Smart TV with access to streaming apps

• A fully-equipped kitchen with an oven, stove, microwave, and fridge

• A coffee machine with a starter pack of pods, and/or instant coffee sachets (check the specific listing info)

• An in-unit washer and dryer (check the specific listing info)

• An iron and ironing board

• A hairdryer

• Freshly laundered, high-quality linen and towels

• Plentiful EcoStore shampoo, conditioner, soap etc. (we use large to reduce waste)

For your security and ours, we require a security deposit which is processed as a temporary pre-authorisation hold on your credit card 24 hours before you arrive. It is not an actual charge. The hold is automatically released by your bank within 5-10 business days of your departure, provided a post-stay inspection confirms there are no damages to the property.

We want all our guests and the residents of our buildings to have a comfortable and peaceful experience. To ensure this, we operate a strict no-party and no-smoking (or vaping) policy within all our properties or on balconies. We also ask that you are mindful of your neighbours and respect the building's quiet hours, which are typically from 9:00 PM to 9:00 AM.

Our standard check-in time is from 3:00 PM onwards, and check-out is by 10:00 AM. As a special perk, guests who book directly on this website receive complimentary priority for early check-in or late check-out requests. While we can't always guarantee it due to cleaning schedules, we promise to do our absolute best to accommodate you.

Our self-check-in process is simple, secure, and designed for your convenience. Twenty-four hours prior to your arrival, you will receive an email with detailed instructions, including photos and a unique access code for a secure lockbox within walking distance of the property or on-site, depending on the specific property you book. This allows you to arrive and access your property at any time that suits you after 3:00 PM, without the stress of coordinating a meeting.