Lovely Bright Apartment with Balcony Pool and Gym

disapointment in many things. wouldn't book through air bnb cheaper to go direct. bathtub unusable. cheap instant coffee. dirty dishes no instructions for electric blind. shower floor floods with only 2 bath mat. handyman wanted us to be there to be let into fix bath but we were out and bath wasn't fixable. the Heritage is pretty run down and not sound proof at all hearing people walking around the complex all night long I'd take earplugs. wanted to leave and get a refund bug was ignored. would not reccomened

Anonymous - Posted: 21/7/2024

Thank you for staying with us Jordan and for sharing your feedback. We are very sorry this was your experience during your stay. Our housekeepers generally do an excellent job as you can see from our cleaning rating however we are very sorry that the property was not at its usual high standard for your stay. We have shared this feedback with the team and resolved the issues to ensure this does not happen again.

Zodiak Stays staff

Posted: 5/8/2024

Easy check-in, clean place and nice location! Would stay again!

Anonymous - Posted: 9/7/2024

This is a very professionally run Airbnb, so you get hotel standard cleanliness with a personal touch. I loved the thoughtful interior design aspects and comfortable layout of the apartment. Great bed! The huge window in the bedroom does have a floor to ceiling blackout shade as well as curtains, which isn’t initially obvious in the photos or description. I also appreciated the eco-friendly products provided, but agree with other reviews that real coffee and a coffee maker would be a nice touch. BYO coffee and supplies if that is important to you or be prepared to step out to one of the nearby coffee shops.

Anonymous - Posted: 21/6/2024

Place was very clean. Terrace was great for breakfast when weather is nice. Location isn’t bad, though this area is kind of quiet.

Anonymous - Posted: 11/6/2024

Booked for an Executive - great feedback on place and good, responsive hosts.

Anonymous - Posted: 30/5/2024

The perfect place to stay when you’re in the city of sails. The apartment was pristine, the view amazing, my stay was so relaxing it, had everything I needed and more. Stefan and his team were very understanding and helpful and always on hand if required. So central to great eateries / restaurants, the harbour plus it was safe and secure. I felt at home so I’ll definitely be back. Cheers ?

Anonymous - Posted: 8/5/2024

Spacious and bright; amazing huge glass windows though the glass door does stick at the top which makes it a bit hard to open without forcing. A spacious bathroom (big bathtub and a separate shower !), fully equipped kitchen and comfortable bed. A few concerns /things I would change if it were my place: The lights are quite a harsh white and there are no lamps which would make the place feel more welcoming and warm in the evenings. One of the bedside lights didn’t work. The dining chairs have these stainless legs that jut out at angles and although I am not at all a clumsy person it seemed impossible not to trip over them again and again. No way to make coffee apart from instant. A French press for future guests would be inexpensive and appreciated. These are really minor tweaks that I only mention in a spirit of helpful advice for improvement. I felt comfortable and check in was super easy. Overall it’s a great apartment with high ceilings, good amount of space, a large deck.

Anonymous - Posted: 3/5/2024

So spacious and bright , definitely keen to stay here again

Anonymous - Posted: 2/5/2024

Fab apartment, very responsive hosts.

Anonymous - Posted: 11/3/2024

The apartment is very stylish and centrally located. Stefan gave us detailed instructions about how the get there etc. We could not use the balcony as the lock on the door was broken. Stefan asked someone to fix the problem but it did not help so the balcony door was shut all the time. It would have been nice to have a coffee machine instead of instant coffee.

Anonymous - Posted: 8/2/2024

I really enjoyed my stay. The balcony was amazing — great view of the waterfront.

Anonymous - Posted: 7/1/2024

Logement très bien situé. Hôte très réactif ??

Anonymous - Posted: 19/12/2023

Stefan's place is beautiful and located conveniently in Auckland's CBD. Especially loved the lofty ceilings, amenities and balcony. Would love to stay again. The place is almost perfect. Here are my thoughts: Pros: -Location. Centrally located, walkable to convenience stores, Queen Street, restaurants, etc - Anytime Fitness located directly opposite the apartment - a wonderful surprise as a member of the gym. Sneaked a couple of workouts during the trip :-) - Beautifully and thoughtfully decorated - Bright with lofty ceilings - Power sockets located near resting areas - Clean - Appreciated the bluetooth speakers Cons: - Shower door didn't really stop water from escaping from the shower, which makes the bathroom wet after a shower - No bidet in toilet. A bidet would make the stay 1000x better! - White light on top lights and lamps. A quick change to warm light bulbs would make the apartment much more cosy. Ended up only switching the lamps with warm lighting on during my stay.

Anonymous - Posted: 14/12/2023

Fabulous location with excellent facilities in the apartment.

Anonymous - Posted: 11/12/2023

Was a good spot for a little get away easy to get around town 10 out of 10 would recommend?

Anonymous - Posted: 20/11/2023

Fabulous pool and spa on the roof, remember to buy a pack of plastic champagne flutes so you can drink and place your nibbles on a plastic/paper tray. Car-parking is excellent next door at Wilson parking Go on app ParkMate about $15-$20 per-nightly rate from 4pm to 11am following day. The Heritage need a tune up in hospitality training towards Airbnb guests staying. Very unhelpful- they need to get with the times and work-in on a commission basis and open up a snack and poolside bar and offer valet parking to Airbnb guests (unite guys)

Anonymous - Posted: 11/11/2023

Awesome large room close to sky tower. Great having access to pool gym and sauna too!

Anonymous - Posted: 11/11/2023

Tolle Unterkunft, mit guten Annehmlichkeiten wie Pool und Fitnessstudio. Küche gut ausgestattet.

Anonymous - Posted: 7/11/2023

Great stay - Thanks Stefan and Team

Anonymous - Posted: 27/10/2023

Tidy apartment and nice and close to everything in town

Anonymous - Posted: 12/10/2023

Stylish comfortable base in the Heritage Hotel.

Anonymous - Posted: 8/10/2023

Great location, check in/out was very easy. Nice space, didn’t use the kitchen but it looked like it had everything you would need. Would definitely stay again.

India A from AUCKLAND, NEW ZEALAND - Posted: 28/9/2023

Great location, check in/out was very easy. Nice space, didn’t use the kitchen but it looked like it had everything you would need. Would definitely stay again.

Anonymous - Posted: 28/9/2023

Thanks so much - a lovely big space to enjoy for a few days.

Larissa H from AUCKLAND, NEW ZEALAND - Posted: 18/9/2023

Thanks so much - a lovely big space to enjoy for a few days.

Anonymous - Posted: 18/9/2023

Very nice location in the heart of Auckland. The heater and AC was not working and when I informed the host I received an instruction but still not working. On top of that the washer and dryer was not operational. It was raining most of our stay so the patio was wet the entire time and we were not able to utilize it. Other than that it was a great location. Location location location. That is the most important thing in real estate. Thank you very much.

Anonymous - Posted: 15/9/2023

I have been travelling for work for the past two years and have stayed in over 40 Air BNB's. None have been to this standard. Highly recommend.

Anthony A from AUCKLAND, NEW ZEALAND - Posted: 4/9/2023

I have been travelling for work for the past two years and have stayed in over 40 Air BNB's. None have been to this standard. Highly recommend.

Anonymous - Posted: 4/9/2023

Beautiful place, great location.

Jennifer W from AUCKLAND, NEW ZEALAND - Posted: 2/9/2023

Beautiful place, great location.

Anonymous - Posted: 2/9/2023

Dead cockroach squished at top of large blinds on arrival. Chain door lock also broken. Set a specific time for maintenance to fix these two issues (3hr window) and they didn't show. Came about 40 mins later only after we messaged about them not showing. But, maintenance man was fabulous and took care of the issues quickly.

Anonymous - Posted: 28/8/2023

Loved the place. Was comfortable, convenient and had access to great facilities. The only downside was the internet and power point for major appliances wasn’t working and were not repaired during our stay.

Maureen H from AUCKLAND, NEW ZEALAND - Posted: 13/7/2023

Loved the place. Was comfortable, convenient and had access to great facilities. The only downside was the internet and power point for major appliances wasn’t working and were not repaired during our stay.

Anonymous - Posted: 13/7/2023

excellent

Scarler S from AUCKLAND, NEW ZEALAND - Posted: 8/7/2023

excellent

Anonymous - Posted: 8/7/2023

Great stay great facilities. Thank you Stefan

Tyriq K from AUCKLAND, NEW ZEALAND - Posted: 26/6/2023

Great stay great facilities. Thank you Stefan

Anonymous - Posted: 26/6/2023

Exactly as described. This is a super sunny apartment with everything you need and excellent modern furnishings.

Sarah L from AUCKLAND, NEW ZEALAND - Posted: 20/6/2023

Exactly as described. This is a super sunny apartment with everything you need and excellent modern furnishings.

Anonymous - Posted: 20/6/2023

This Airbnb had made my stay in Auckland so much more elevated! It was located on a peaceful street that’s a stone throw away from the CBD, hence having a good sleep throughout the week, but still close enough to great restaurants and necessities. The high ceilings and full-length windows promised a well-ventilated and bright living space. I loved how well-equipped the apartment was too! Stefan and his professional team were contactable round the clock, and went out of the way to make my stay pleasant. Much appreciated, thank you!!!

Clarissa A from AUCKLAND, NEW ZEALAND - Posted: 6/6/2023

This Airbnb had made my stay in Auckland so much more elevated! It was located on a peaceful street that’s a stone throw away from the CBD, hence having a good sleep throughout the week, but still close enough to great restaurants and necessities. The high ceilings and full-length windows promised a well-ventilated and bright living space. I loved how well-equipped the apartment was too! Stefan and his professional team were contactable round the clock, and went out of the way to make my stay pleasant. Much appreciated, thank you!!!

Anonymous - Posted: 6/6/2023

A peaceful, sunny and pleasant apartment, that is well-managed and centrally located. Highly recommended.

Tom R from AUCKLAND, NEW ZEALAND - Posted: 31/5/2023

A peaceful, sunny and pleasant apartment, that is well-managed and centrally located. Highly recommended.

Anonymous - Posted: 31/5/2023

Great stay. Good location close to everything

Fabian C from AUCKLAND, NEW ZEALAND - Posted: 30/5/2023

Great stay. Good location close to everything

Anonymous - Posted: 30/5/2023

Lovely apartment in a great location, natural light, spacious and clean. Great facilities in the building as well. Very enjoyable stay!

Ella L from AUCKLAND, NEW ZEALAND - Posted: 15/5/2023

Lovely apartment in a great location, natural light, spacious and clean. Great facilities in the building as well. Very enjoyable stay!

Anonymous - Posted: 15/5/2023

The unit was like having a private pied a terre in Auckland; clean and bright with appliances and kitchenware that you might actually buy for yourself. The location as noted, is perfect - within walking distance of the Viaduct, Commercial Bay, Britomart, and Sky City attractions. With the balcony, it was actually appealing to spend time in the unit! Big refrigerator, washer/dryer and Dyson vacuum, it has everything you need to truly feel at home.

Anonymous - Posted: 1/5/2023

The unit was like having a private pied a terre in Auckland; clean and bright with appliances and kitchenware that you might actually buy for yourself. The location as noted, is perfect - within walking distance of the Viaduct, Commercial Bay, Britomart, and Sky City attractions. With the balcony, it was actually appealing to spend time in the unit! Big refrigerator, washer/dryer and Dyson vacuum, it has everything you need to truly feel at home.

Cliff T from AUCKLAND, NEW ZEALAND - Posted: 30/4/2023

Great apartment beautifully presented , very spacious, had everything you need . The pool , gym and spa is a great addition!! Central location 10 min walk to harbour . Definitely recommend!

Chrissie B from AUCKLAND, NEW ZEALAND - Posted: 19/4/2023

Great apartment beautifully presented , very spacious, had everything you need . The pool , gym and spa is a great addition!! Central location 10 min walk to harbour . Definitely recommend!

Anonymous - Posted: 19/4/2023

The place was nice & clean, very close to everything and the building has amazing amenities. Had to pickup the key in a different location which was not too bad, the only annoying thing was that the wifi password is so long and is a bunch of random numbers which took me like 10 times to connect.

Lidiya K from AUCKLAND, NEW ZEALAND - Posted: 29/3/2023

The place was nice & clean, very close to everything and the building has amazing amenities. Had to pickup the key in a different location which was not too bad, the only annoying thing was that the wifi password is so long and is a bunch of random numbers which took me like 10 times to connect.

Anonymous - Posted: 29/3/2023

Great location and great communication.

David P from AUCKLAND, NEW ZEALAND - Posted: 19/3/2023

Great location and great communication.

Anonymous - Posted: 19/3/2023

Awesome spot. Highly recommend if you’re staying in Auckland CBD. Would definitely stay again.

Demetri I from AUCKLAND, NEW ZEALAND - Posted: 11/3/2023

Awesome spot. Highly recommend if you’re staying in Auckland CBD. Would definitely stay again.

Anonymous - Posted: 11/3/2023

Be aware this listing is a studio within the Heritage hotel. It’s not an apartment building. The host is not an individual host, it’s Zodiac property management with multiple people as hosts. Stefan is unreachable, however multiple people log into the account to respond to guests pretending to be “Stefan” Zodiac property management collect your personal info outside of airbnbs platform on their website under the guise of “building requirement” before you are sent access instructions. We had an issue which resulted in having no working blinds and there are no curtains. We asked for the blinds to be fixed and were told they would not fix them, and if we wanted moved it would be at our cost. The windows are floor to ceiling glass overlooked by other apartments. What could have been an easy fix by the property management company (it was too high for us to reach) turned into a needless drama which ruined our holiday. We had no privacy whatsoever and the host was unwilling to help. Beware

Anonymous - Posted: 6/2/2023

Thank you for staying with us Patricia. Kindly note, it is included in the listing that we need these details for building management purposes and if there are any concerns about this to contact us before booking. In regards to the blinds, you'd let us know of the issue on the last afternoon of your stay and unfortunately we did not have enough time to get someone in that evening. We did find the next morning at check-out that the switch for the blinds had been turned off at the wall. We had included instructions of the location for this switch and to ensure it's left on but unfortunately this was missed. We apologise that your stay was affected due to this.

Zodiak Stays staff

Posted: 8/2/2023

Highly recommend this apartment. As described and the pictures match the apartment! Communication was excellent! Picking up keys at lock box was super easy. Bed was very comfy, furniture was comfortable! TV and appliance worked great (incl A/C). Stefan and the management team were excellent and responded very quickly to questions. There is an online manual for all of the necessary appliances, TV, etc. Everything you need for a great stay.. Great for a couple. Would definitely stay again when we are in Auckland.

Allison B from AUCKLAND, NEW ZEALAND - Posted: 11/1/2023

Highly recommend this apartment. As described and the pictures match the apartment! Communication was excellent! Picking up keys at lock box was super easy. Bed was very comfy, furniture was comfortable! TV and appliance worked great (incl A/C). Stefan and the management team were excellent and responded very quickly to questions. There is an online manual for all of the necessary appliances, TV, etc. Everything you need for a great stay.. Great for a couple. Would definitely stay again when we are in Auckland.

Anonymous - Posted: 11/1/2023

Great central location. Walking distance to the main parts of Auckland.

Nikki S from AUCKLAND, NEW ZEALAND - Posted: 4/1/2023

Great central location. Walking distance to the main parts of Auckland.

Anonymous - Posted: 4/1/2023

Very professional, exactly as described, nice up-to-date building, painless check-in, and very nicely furnished. Would stay again!

Anonymous - Posted: 19/12/2022

Incredible location

Anonymous - Posted: 30/11/2022

Beautiful place. Excellent location and easy to find as it is located in a hotel

Anonymous - Posted: 15/11/2022

Beautiful central spot that was perfect for our short stay. My partner & I loved the flow of the spaces and how spacious each one was. Well-equipped kitchen, comfortable living area, smart TV and comfortable bed. The balcony was a bonus! Bathroom was spacious and everything was spotless when we arrived. Would definitely stay again!

Anonymous - Posted: 27/10/2022

super nice apartment and amazing pool

Anonymous - Posted: 20/9/2022

Beautiful apartment in the heart of the city, has everything you could need and great communication with the host. As it’s an apartment inside a hotel I highly recommend checking out the rest of the amenities like the rooftop swimming pool. All in all it was a great stay.

Anonymous - Posted: 13/9/2022

Really enjoyed our stay here! Beautiful spot and very nice and sunny in the afternoon. The gym and pool are awesome as well!

Anonymous - Posted: 11/9/2022

Great location and great facilities inside the apartment including washing machine, Smart TV with Sound System and Electric Blinds.

Anonymous - Posted: 5/9/2022

Stefan’s place was very comfortable with everything you need. The space was super sunny with a great balcony space to chill out on. The hotel pool, spa and sauna was a plus to the stay. The only down side was the key had to be picked up at another location but was still in walkable distance. Overall, really enjoyed the stay and would recommend.

Anonymous - Posted: 28/8/2022

It’s definitely worth the stay , close to everything, view is honestly worth it all

Anonymous - Posted: 22/8/2022

Great apartment with everything you need for a short stay.

Anonymous - Posted: 14/8/2022

Very spacious 1 bed apartment in a great location. The rooftop pool is very nice. Would stay here again.

Anonymous - Posted: 8/8/2022

Hello Emma, thank you for taking the time to review your stay with us and for recommending us. Looking forward to hosting you again.

Zodiak Stays staff

Posted: 10/8/2022

Nice place it a good hotel

Anonymous - Posted: 5/8/2022

Great stay in central location

Anonymous - Posted: 14/7/2022

Great place and facilities! Good location too.

Anonymous - Posted: 26/6/2022

A nice and simple place to stay in the city. Parking is an issue as always in the CBD and check-in is less than convenient having to pick up keys from a separate address, check-in actually ended up being closer to 4 pm after all that. The kitchen was enough to make breakfast in, with expensive cutlery and toaster, but cheap small sachets of instant coffee? The bed was soft, with plenty of pillows and a modern feel to the rest of the apartment.

Anonymous - Posted: 13/6/2022

Very central. Great apartment.

Anonymous - Posted: 7/6/2022

Stayed here for a week on business. Nice stay, thanks

Anonymous - Posted: 8/5/2022